Refund and Cancellation Policy
Bhola Dutt Jha Foundation is committed to maintaining transparency and ensuring the satisfaction of our donors and supporters. This Refund and Cancellation Policy outlines the conditions under which refunds or cancellations may be considered.
1. Donations
a. Voluntary Nature of Donations:
All donations to Bhola Dutt Jha Foundation are voluntary and made with the intention of supporting our charitable initiatives.
b. Non-Refundable Donations:
- Donations are generally non-refundable once processed.
- Refund requests will only be considered in exceptional cases, such as errors in donation amounts or duplicate transactions.
c. Refund Request Process:
To request a refund, please contact us within 7 days of the donation with the following details:
- Full Name
- Date of Donation
- Donation Amount
- Transaction ID or Receipt
Email your request to sunilduttjha85@gmail.com or call us at 85810 85300. Refunds, if approved, will be processed within 15 working days through the original payment method.
2. Event Registration or Participation Fees
For events, workshops, or training sessions organized by Bhola Dutt Jha Foundation:
- Cancellations: If you need to cancel your registration, notify us at least 48 hours prior to the event start date for a full refund.
- No-Shows: Fees will not be refunded for participants who do not attend without prior notice.
Refund requests must include proof of registration and payment details.
3. Merchandise Sales (if applicable)
For any items purchased as part of fundraising efforts:
- Refunds or exchanges will only be provided if the product is defective, damaged, or not as described.
- Requests must be made within 7 days of receiving the product.
Contact us with the order details and a description of the issue.
4. Changes to Donations or Pledges
If you wish to make changes to a recurring donation or pledge, please contact us at least 7 days before the next scheduled payment.
5. Cancellation of Services
In case of cancellation of any program, event, or service by Bhola Dutt Jha Foundation:
- Participants will be notified promptly.
- Full refunds will be provided for any fees paid, if applicable.
6. Contact Information for Refunds and Cancellations
For assistance with refunds or cancellations, please contact us:
- Address: Lohna Road, Darbhanga, Bihar, India, 847407
- Phone: 85810 85300
- Email: sunilduttjha85@gmail.com